Direct Repair Facility

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Many insurance companies name a Direct Repair Provider to handle their customers collision repair and initial claims processing. This process is used to relieve the many stresses you may go through collecting your own estimates. CHAZ LIMITED COLLISION EXPRESS is a Direct Repair facility for a number of different insurance companies and can assist you with processing your claim. However, we want you to understand that, as a consumer, this in no way eliminates your freedom of choice. As much as repair facilities and insurance companies would like you to believe that you must do business with whom they suggest, it is still your option to choose the reputable facility of your choice. CHAZ LIMITED COLLISION EXPRESS’s written warranty assures you of an honest price and superior workmanship. To the right are the insurance companies we work directly with.

It Is Your Choice!
It is a common belief that you are required to have more than one estimate written for damages to your vehicle. That is not the case. You are free to select any repair facility you feel will do the highest quality repairs to your vehicle. Our job is to provide you with a report of damages and an estimated cost of repair. Usually your vehicle will be repaired on an open contract basis between our shop and the insurance company. With the complexity of today’s vehicles, there may be further damage that is not discovered until repairs are in progress. Our goal is to satisfy YOU with the repairs we perform on your vehicle, while respecting the guidelines set by your insurance policy.

Paying the Deductible
Your deductible should be paid to the repair facility, not the insurance company as many people think. Unless prior credit arrangements have been made, most repair facilities expect payments of the deductible at the time repairs are completed. To make it more convenient for our customers, CHAZ LIMITED COLLISION EXPRESS will accept Visa, MasterCard, personal checks, or cash. (Some conditions apply.)